First Ukrainian International Bank (PUMB) — Ukraine

First Ukrainian International Bank (PUMB) — Overview

First Ukrainian International Bank (PUMB) is one of Ukraine’s major private banks, known for a broad retail footprint and a diversified suite of corporate and SME banking services. The bank combines a traditional branch and ATM network with increasingly advanced digital channels and has been an influential participant in the Ukrainian banking market for several decades.

Brief history and founding

PUMB was established in the early 1990s during the initial post-Soviet development of Ukraine’s financial sector. Since its founding, the bank expanded from a local commercial institution into a nationwide financial group serving both individuals and businesses. Over the years PUMB has grown through organic expansion of branches, ATM and POS networks, and by developing a portfolio of retail, small and medium enterprise (SME) and corporate products. The bank has also invested in digital banking technologies to meet changing customer expectations.

Type of bank

PUMB operates as a universal bank offering a mix of retail, commercial (SME and corporate) and selected investment-related services. Its main focus is retail and SME/commercial banking, while also supporting corporate customers with treasury, trade finance and cash management solutions. The bank’s structure and product mix position it as a universal commercial bank rather than a pure investment bank.

Key services offered

PUMB provides a wide range of financial products for individuals and businesses, including:

• Personal banking: current and savings accounts, term deposits, multi-currency accounts, debit and credit cards (Visa, Mastercard), contactless and mobile payment solutions.
• Digital banking: internet banking and a mobile app for account management, payments, transfers, and card control.
• Consumer lending: unsecured and secured personal loans, installment loans and card-based credit products.
• Mortgage and auto loans: housing loans, mortgage refinancing and car financing products, subject to eligibility and local regulations.
• Business banking: current accounts for legal entities, corporate cards, payroll services, SME lending and overdrafts.
• Corporate and institutional services: commercial lending, trade finance (letters of credit, guarantees), cash management, and foreign-exchange operations.
• Payment and merchant services: POS acquiring, e-commerce payment gateways and merchant settlement solutions.
• Other services: brokerage and investment-related services may be available through affiliated entities or partner companies, depending on licensing and group structure.

Notable features and specializations

• Digital transformation: PUMB has invested in internet and mobile banking platforms to provide remote account opening, payments, transfers and card management, reflecting a broader trend in Ukrainian banking toward digital services.
• Retail and SME focus: the bank is well regarded for its extensive retail branch and ATM network and a product suite tailored to individuals and small-to-medium enterprises.
• Card and acquiring services: a strong emphasis on card issuance and merchant acquiring supports both consumer payments and business acceptance.
• Nationwide presence: PUMB has a substantial branch and ATM footprint across Ukraine, enabling broad geographic coverage for both retail and corporate clients.

Regulatory status and deposit protection

PUMB is a licensed bank operating under the supervision of the National Bank of Ukraine (NBU). As with other licensed Ukrainian banks, PUMB participates in the country’s deposit protection framework. Deposits with the bank are covered by the Deposit Guarantee Fund of Ukraine (DGF) within the limits and conditions defined by Ukrainian law. Customers should consult the bank or the DGF for the current statutory coverage amounts and rules, as those limits are subject to legislative or regulatory changes.

How to open an account (general overview)

Opening an account with PUMB follows standard Ukrainian banking procedures and may be completed either in a branch or, where available, through remote/digital onboarding channels. General steps include:

1. Choose account type: decide between a personal current/savings account or a business account suited to your needs.
2. Prepare identification: for Ukrainian citizens this typically includes a government-issued ID (internal passport or ID card) and a taxpayer identification number (TIN/ІПН). For foreign individuals, a passport and any applicable migration documents or residence permit may be required.
3. Visit a branch or use online application: in-branch account opening requires presenting original documents and signing agreements. Many banks, including PUMB, increasingly allow partial or full account opening via an online application or mobile app with electronic identification, subject to KYC procedures.
4. Provide additional documentation for businesses: legal entities must provide company registration documents (e.g., EDRPOU), charter, a document confirming the authority of signatories, and potentially financial statements.
5. Complete KYC and compliance checks: banks perform identity verification, beneficial owner checks and sanctions screening prior to activating accounts.
6. Fund and activate the account: deposit initial funds if required, receive cards and online banking credentials, and set up any additional services such as payroll or merchant acquiring.

Prospective customers should contact the bank directly or visit an official branch to confirm the precise documentation and steps required, as procedures may change and some services can be completed online.

Contact information and website

• Official website: https://pumb.ua/
• Branches and ATMs: locations and hours are listed on the bank’s website and within its mobile app.
• Customer support: telephone numbers and secure messaging options are available on the bank’s website and in the mobile banking app.

For the most current information on product terms, account opening requirements, deposit insurance coverage and branch locations, consult PUMB’s official website or contact the bank’s customer support directly. This article provides a general overview and does not substitute for formal advice from the bank or its regulatory statements.